Returns & Exchanges

At WHIFF CULTURE, we want you to be completely satisfied with your signature scent. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused and unopened beauty products.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a prepaid shipping label and authorization form.

• 2.
  Prepare the Package

  Securely pack the items in their original, unopened packaging to ensure they are protected from damage during transit.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized courier location within 7 days of receiving your label.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.